Xbox Live's Major Nelson

Xbox LIVE Status (Updated)

You may have noticed that the LIVE service has been having a few issues over the past few days. This includes things like signing in, matchmaking and account recovery. Not everyone has had problems, but I know some of you have and I wanted to give you and update. While the service was never completely offline, problems like this are not acceptable. The entire LIVE team has been working day and night to ensure that you can have a great LIVE experience. While we’re not done yet, I wanted to let you know that things are getting better each hour and that no one on the team is going anywhere until the job is done. Thanks for your patience.

Edit: As people have noticed, we have made good progress. We have a bit more work to do, but we’re doing much better now. I know some of you still may be having issues, and we’re working on those. Oh, and Happy New Year to those that are celebrating.

BioShock
Gamerscore:17774
Country:United States
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Last seen 1 hour ago on Xbox.com

Too little, too late. Look at this www.engadget.com/.../xboxlive

I can deal with the occasional downtime. At this point it's just ridiculous.

December 29, 2007 9:21 PM [Direct Link]
Rock the Vote on Xbox LIVE
Gamerscore:15393
Country:United States
Burnout ParadiseRock BandGeometry Wars Evolved²Halo 3NCAA® Football 09
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Last seen 13 hours ago playing Burnout Paradise

I hope the team gets to go home REALLY soon (read: they get it fixed REALLY soon).  I hope to get good news from you soon Major.....thanks for the updates.

December 29, 2007 9:23 PM [Direct Link]
Madden NFL 07
Gamerscore:19890
Country:United States
TigerWoodsPGATOUR® 09Rock BandGeometry Wars Evolved²Call of Duty 4DiRT™
-

Thanks for the update....

December 29, 2007 9:25 PM [Direct Link]
WB Dark Knight
Gamerscore:20830
Country:United States
Mercenaries 2Rock BandBC:RearmedGeometry Wars Evolved²Halo 3
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Last seen 13 hours ago on Xbox.com

You know a lot of people complain about how we have to pay 50 dollars a year for live even though playstation doesn't, but you know what, with service like this as soon as there is a problem i am willing to pay the cheap price of $50 a year. If anyone thinks $50 a year is too high a lot of people pay more than that a year to play WoW, but that is still going strong. With what great support for technical issues, updates twice a year that always have something cool in them, and all the great online play, live is way more than worth the $50 i spend every year.

December 29, 2007 9:25 PM [Direct Link]
Castle Crashers
Gamerscore:8986
Country:Australia
Halo 3YarisJust CauseCastle CrashersPGR 3
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Last seen 1 hour ago playing Halo 3

It almost embarrassing to explain to people why you pay for something that doesn't work half the time..

But oh well, atleast I can sign in now.

December 29, 2007 9:25 PM [Direct Link]
Blind Ferret Entertainment
Gamerscore:5215
Country:United States
Mercenaries 2Castle CrashersBC:RearmedBF: Bad CompanyGears of War
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Last seen 2 hours ago on Xbox.com
"This is how geeks spend Saturday night I guess." It is when we can't get on Live. :) WHich I can now. Thanks Major, e, and everone else. Nice work, and you'll un-wang it soon enough.
December 29, 2007 9:25 PM [Direct Link]
Gears of War® 2
Gamerscore:20210
Country:United States
Golden AxeRock BandHalo 3Puzzle QuestFable® II Pub Games
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Last seen 09/04/08 on Xbox.com

Account Recovery has been broken for DAYS.  What is the the problem???  I'd be a lot more understanding and not doing stupid things like buying Q-Bert on the Playstation Network to keep myself entertained If I had some sort of "real" ETA or idea of what was happening.

December 29, 2007 9:26 PM [Direct Link]
Blind Ferret Entertainment
Gamerscore:19092
Country:United Kingdom
UndertowMass EffectTest Drive UnlimitedThe Orange BoxCall of Duty 4
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Last seen 08/26/08 on Xbox.com

Thanks for the update, however can I just say as someone who's following you on Twitter that the constant updates are getting very tiresome. Yes, you did create a 'Twit-storm' and I I'd much rather prefer updates every hour max instead of every few minutes or more.

Cheers.

December 29, 2007 9:27 PM [Direct Link]
Halo: Combat Evolved
Gamerscore:6655
Country:Canada
Mass EffectFable® II Pub GamesBF: Bad CompanyEA SPORTS FN 3Gears of War
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Last seen 13 hours ago on Xbox.com

Thanks for the updates here and on twitter. At least we know what's going on and are constantly updated. Great job Major.

December 29, 2007 9:27 PM [Direct Link]
Rock the Vote on Xbox LIVE
Gamerscore:15393
Country:United States
Burnout ParadiseRock BandGeometry Wars Evolved²Halo 3NCAA® Football 09
Offline
Last seen 13 hours ago playing Burnout Paradise

Thanks for the updates Major....hopefully we are in the final hours of this little dilemma.

December 29, 2007 9:28 PM [Direct Link]
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