Show #263 The one after CES

re: Show #263 The one after CES

RashestHippo — Wed, 20 Feb 2008 19:44:08 GMT

Iam listening now, this show is going to be a good one.

re: Show #263 The one after CES

Ratfoot — Wed, 20 Feb 2008 19:44:08 GMT

Cool listening now.

re: Show #263 The one after CES

Lloytron — Wed, 16 Jan 2008 12:16:48 GMT

@Atomicow

My malfunction is a simple one - engaging in a discussion with people that struggle to comprehend even the most basic statements.

BTW the reason you dont understand how Slappy is so oblivious is simple - its because hes not the one that is oblivious.

If you don't understand my point then don't worry - I don't expect you to.

re: Show #263 The one after CES

GorillaGorilla — Wed, 16 Jan 2008 10:53:25 GMT

People complaining about people complaining about the poor service from live.

Outstanding!

re: Show #263 The one after CES

J Tourettes — Wed, 16 Jan 2008 09:50:25 GMT

@ Atomicow

Your power getting knocked out by a storm would be a force majeure whereas Live going down due to Microsoft's update for the 360 and the extra users over Christmas are both completely avoidable actions that the company should've accounted for.

I firmly blame the 'terrible US school system' for your blinkered way of thinking and complete lack of understanding.

re: Show #263 The one after CES

Atomicow — Tue, 15 Jan 2008 23:18:27 GMT

SlapnutzUK said:

@ AtomicCow

Bitching about CONSUMER issues which are not being answered by anyone is not "just bitching about nothing!". I take it your the kind of chap who lets say his internet only worked between 8am - 4pm for 3 weeks wouldn't be doing his utmost to get the issue resolved? After all thats life why complain? ...oh that's right your PAYING for it.

I said:

@SlapnutzUK

You're right!! The next time my power gets knocked out by a storm, I'm gonna sue the electric company!!! The next time my cable internet slows down at night because everybody in my neighborhood feels like watching porn - I'm gonna sue the cable company!! Everytime I go to Wal-Mart, and I have to WAIT in a checkout line - I'm gonna sue Walmart!!

And somehow, even though it's as clear as a freshly Windex'ed window, SlapnutzUK manages to completely miss it. Good job, sir.

re: Show #263 The one after CES

Atomicow — Tue, 15 Jan 2008 22:52:59 GMT

@Lloytron

I've yet to quote anybody. I fail to see what your malfunction is.

re: Show #263 The one after CES

Atomicow — Tue, 15 Jan 2008 22:51:32 GMT

@SlapnutzUK

Asking me to explain myself is only proving my point more. I'd blame the terrible US school system, but you don't hail from here - so I'm wondering what excuse you have for being so oblivious.

re: Show #263 The one after CES

a Frisky Dingo — Tue, 15 Jan 2008 18:15:36 GMT

Did I just see that you were going to make a post about this stuff Major? Was that the drm or xbox live issues I wonder.

Thank you for responding about the drm issue major. Sorry if I had missed where you had commented on it before. I think I had only seen a while back that you said they were working on it, but if you have said anything other than that, I would like to see where it is so I can get some more background on why this is so hard to fix.

I wonder why you can't comment on it, considering some will take it as "absolute".

I think we would just like a blog post regarding this issue that responds to our concerns with why it is taking so long to fix, and why tech support is such a problem to deal with, with the current solution.

As you may know major the current solution allows you to call tech support and they can deauthorize your old xbox and authorize your new one (supposedly), but many people have had problems with this given the fact that xbox tech support is notoriously hard to deal with. it has taken a lot of time and phone calls for some people to get this fixed, and many people just give up. I have about 6 arcade games that have the online only problem, but after hearing all of the stories about tech support, I have opted not to go through that myself until I either get better at geometry wars (so if I disconnect from live my score won't disappear), or tech support gets better.

But I would just be wondering first why this horrible system was put in place in the first place, seeing as how these problems could have probably been foreseen beforehand, and I wonder did Microsoft think, it was worth those people having those problems rather to make sure we had no piracy ourselves.

And why has it taken over 2 years to even get what we have now? Itunes started with a good policy of easily authorizing and deauthorizing computers, zune is ok with zune pass, why can't you guys just change it so we can get just one authorized xbox like we have now and be able to deauthorize. And there should be a way to be able to play your content on someone else's xbox that lives somewhere without broadband, maybe by authorizing hard drives or something to play content and not just xbox's.

re: Show #263 The one after CES

Saidinarts — Tue, 15 Jan 2008 17:21:14 GMT

Nobody should get upset with the amount of complaining that others are doing - especially when they have no issues of their own. I myself have not had a lot of downtime with Live, but others have. If some aren't - great for them. For those that are still having issues (be it excessive or a little), I feel it is good to let Microsoft and Major Nelson know so that they can know that we, the community, are still having issues. I find this more critical now since they aren't allowed to give us any updates. For all we know, they might think it is fixed but can't tell us, and yet some are still having issues - so it is good that we at least have communication going from us to them. Now I don't think we need to 'attack' Major for the issues - just giving him helpful information should be all we need to do, but I guess that is just a personal preference.

Now regarding his show....is he actually saying something about a milestone fix to be in place before next week? Around the 51 minute mark 'e' talks about playing games this weekend, and Major breaks in to say we'll be playing games for sure next week - not to mention 'e' stating that they might actually have something to talk about next week. Did I hear this all incorrectly, or is this just a hope of mine? Perhaps - but I still find it odd that they would bring up playing games next week over this week.

re: Show #263 The one after CES

GorillaGorilla — Tue, 15 Jan 2008 16:06:35 GMT

Good to see some sensible posts here slating MS for their standard of Live service since christmas.

As for all those who believe it is moaning, think back to the RROD, I am certain if it was not for people 'moaning', the warranty would not have been extended.

If you want to be taken for granted get married. Otherwise be sure and complain when any service you pay for is sub-standard.

re: Show #263 The one after CES

J Tourettes — Tue, 15 Jan 2008 16:02:18 GMT

@astrocuff

What's winging?

You're truly in love with the Xbox and the old adage of 'Love is blind' has never been more true than in this case. If you're girlfriend cheated on you, would you be ok with that as she had already given you several years loyal service?

I like my Xbox but that doesn't mean that I should have to put up with shoddy customer service, intermittent Xbox live for the past month and accepting a game as a 'celebration' of this fact.

re: Show #263 The one after CES

astrocuff — Tue, 15 Jan 2008 14:42:27 GMT

Quit the winging, we all know you all love the Xbox, cos if you didn't you wouldn’t talk about it all the time,

Yeah so there are some problems, they will be sorted out as soon as they can be. Trust me the big MS aren’t doing it just to piss you folks off.

re: Show #263 The one after CES

J Tourettes — Tue, 15 Jan 2008 12:47:10 GMT

Why are people on here so precious about Microsoft? The fact is that they have taken your money and are then providing a sub-standard service.

Why shouldn't we complain? If you were to go to McDonalds and order a Big Mac meal only for you to discover when you open the bag that the Big Mac is missing, would you not complain?

From some of the posts on here I'm lead to believe that you'd accept this shoddy level of service with a smile.

re: Show #263 The one after CES

SlapnutzUK — Tue, 15 Jan 2008 10:49:36 GMT

@ Anubis SG1

It's hard to take my money elsewhere when I have already made such an investment in the XBOX 360. I have paid for and activated a 13 month subscription to XBL in November. I cannot therefore stop giving MS my cash as they have already had it, all most of us are trying to do is get a straight answer rather then be told such nonsense as it's you router or your ISP. We would also like to know what sort of compensation we will get for nearly a months downtime. If it was a few days I wouldn't be at all bothered!

I've got a support call open with MS and urge you all to do the same, being vocal on MS owned sites is the only other way to try and get something done.

re: Show #263 The one after CES

Anubis SG1 — Tue, 15 Jan 2008 10:13:30 GMT

All you guys bitching but doing nothing about it, if your all so angry at Microsoft why don't you sell your consoles and buy one of the other 2 available, its no use bitching while still giving Microsoft your hard earned cash.